// Interaction Design
How something works matters to me as much as how it looks. I started as a front-end developer and accessibility specialist, back when interaction design wasn’t yet a job title anyone recognised.
I design for the point where a person meets new technology and has to make sense of it fast. Connected products. AI interfaces. Financial dashboards people check five times a day out of anxiety. The interesting problems are usually about trust and clarity. Decoration is easy by comparison.
I was technical reviewer for O’Reilly’s Designing Connected Products, on the strength of having actually built the things it described.
I'd love to tell you more.
// Design Leadership
I’ve led teams as Head of Experience, Group Director and Senior Group Product Manager, and titles in between, at Just Eat, Critical Mass, Whereismytransport and Possible.
I structure teams and define how they work, then get out of the way. I’d rather give people room to be wrong and learn why, than stand over their shoulder and limit their growth.
I lead the way I design. Curious first, rigorous second.